;  Job Details of Infosys Recruitment Drive 2021 |
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Company Name | Infosys |
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Total Vacancy | Various |
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Job Category | Private Jobs |
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Job Role | Technical Process Executive |
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Qualification | BE,BTECH,MCA |
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Experience | 0 - 2 years |
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Job Location | Pune, Maharashtra |
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Salary | As per norms |
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Apply Mode | Online |
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Desired Skills |
Analytical and Problem solving skills
- Analytical problem solvers who will understand issues, evaluate solutions and work with their colleagues, to resolve customer issues
- Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently
- Able to identify sales opportunities and upselling
Time Management Skills
- Being proactive and show the utmost respect for customer’s time
- Good time management, ensuring all contacts with customers add value
- Ability to Multitask
Computer skills
- General support knowledge of Operating systems across various platforms, general productivity applications like MS outlook, MS excel, Lotus Notes etc
- Knowledge on basic concepts of networking.
- Working knowledge of MS Office
Job Responsibility |
- Communication and Customer Service Skills
- Active listening and questioning, an eye for detail to determine the root cause of the issue, to avoid repeat contacts and further effort to resolve issues
- Display Ownership and accountability
- Quickly build trust and confidence with customer
- Own and resolve customer issues efficiently, effectively and empathetically
- Excellent comprehension and articulation skills
- Excellent communication skills verbal and written
- Demonstrate positive attitude
- Willingness to learn and open to feedback
- Helpful
- Patience and perseverance
How to Apply |
- Eligible candidates are advised to open given online Apply Link on below.
- Note : Apply Before the link Expires
- This link guide you to find apply button in company career page
- Fill all your mandatory details as per the job information
- Upload your resume or (If you not have any resume - click here to create a resume)
- Check the details before submitting the application
- If you are shortlisted, You will be intimated through e-mail or phone call by the employer
- interview and Venue details also will be shared to the shortlisted candidates through e-mail or call.
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